1.The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its pickup location and the destination. Every effort will be made to ship the vehicle within the promised period but delays can occur due to carrier schedules, mechanical failure, inclement weather, or acts of God, among other unforeseen circumstances for which it can take up to 2 weeks(For HI, AK, PR, GU due to port to port). Axe Auto Transport will not be responsible for any charges or liabilities incurred due to delay of pickup or delivery. This includes but is not limited to airline tickets or rental car fees. The client will be given the carrier’s schedule at the time of dispatch. The client agrees to release Axe Auto Transport from any liability and waive their right to sue Axe Auto Transport, or their employees, officers, volunteers, and agents (collectively “District”) from any and all claims. 2. The client agrees to not contract any other broker or carrier during the respective time that corresponds with their shipping option. Any client that is found working with another broker or carrier during this period, is subject to a non-refundable deposit fee. 3. Contracted carriers provide door-to-door transport if the truck driver can physically reach the pick-up and delivery addresses. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees, or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store. 4. Carriers are not licensed or insured to transport any personal or household goods, however, we do understand that you may need to put some items in the vehicle. The carrier is not liable for damage caused to the vehicle from excessive or improper loading of personal items. These items must be put in the trunk and kept to a limit of 100 lbs. Any exceptions must be previously discussed and approved by Axe Auto Transport. An additional fee may be assessed for personal items of any weight. Any misrepresentation of the personal belongings will result in a change of price and/or a dry run fee of $150 if a carrier is made to attend the scene of the pick-up and the shipment is different from expected. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. Axe Auto Transport must be notified that should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as a shipper. 5. Vehicles must be tendered to the carrier in good running condition with no more than a half tank of fuel. The carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on the condition report at the time of delivery. 6. Trucking damage claims are covered by carriers from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars in public liability and property damage. Any damage incurred to a vehicle during transport falls directly under the responsibility of the carrier and not Axe Auto Transport. All carriers contracted will have insurance to cover damage caused by the driver or theft during transport. If damage is done, Axe Auto Transport will provide you with a full insurance packet for the carrier to file a claim. All claims must be noted and signed for at the time of delivery and submitted in writing within 15 days of delivery. 7. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. Axe Auto Transport must be notified that should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as a shipper. If for any reason the vehicle becomes unavailable during a scheduled pick-up window, after an order has been placed, Axe Auto Transport will not refund the deposit amount. 8. The client should under no circumstances release or receive vehicle(s) from a carrier without an inspection report (Bill of Lading/BOL) regardless of the time of day or the weather conditions. Failure to do so may result in the client’s inability to file a damage claim. Carriers insurance will only process claims for damages due to the carrier’s negligence. Damage must be reported to Axe Auto Transport within 24 hours of delivery. Damage must be listed on the BOL and signed by the driver (no exceptions). If there is damage during transport, the client must notate those damages on the final inspection report, pay the remaining balance stated on this agreement, and then contact the carrier’s main office as well as the carrier’s insurance company. Failure to notate any damage on the final inspection report releases the carrier of any liability and would result in the inability to process a damage claim. It is the customer’s responsibility to review the Carrier’s dispatch sheet, confirm the customer's correct name and address and verify the identity of the truck driver prior to releasing the vehicle for transport. Axe Auto Transport is an acting agent. All claims must be made with the carrier if any circumstances arise. Any/All damages are covered by the carrier’s insurance and must be claimed by the carrier's insurance, not Axe Auto Transport. In the condition of a lost or stolen vehicle, all claims must be made with Carrier’s insurance. 9. Dispatched orders must be canceled by calling the offices of Axe Auto Transport at +5284567592 or by sending an email to info@axeautotransport.com. Cancellations must be made no less than 24 hours before the pick-up date. Cancellations of dispatched orders are subject to a non-refundable $200 fee. 10. While every effort is made to dispatch the vehicle(s) on the customer’s requested scheduled date and the original quoted price to the customer due to continuous fluctuations in gas/diesel prices, shortage of drivers, inclement weather conditions, continuous inflation among many other factors along with the customer’s requested shipping date, there is a possibility where the customer will be requoted for a new price which could have a price hike up of more than the original quote. The customer must agree to this new quote or if the customer does not agree to the updated quote then cancellation charges apply. The customer waives the right to any/all refund requests if the customer wants to cancel the agreement. 11. A $150.00 non-operational fee will be charged for all non-running vehicles. This will be included in the final quote received from Axe Auto Transport. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote. 12. Axe Auto Transport agrees to provide a carrier to transport your vehicle as promptly as possible under your instructions but cannot guarantee pick-up or delivery on a specified date. A cancellation fee of $200 will be charged for orders canceled 7 days before the requested available pick-up date. Axe Auto Transport does not agree to pay for your rental of a vehicle, nor shall it be liable for the failure of mechanical or operating parts of your vehicle. The shipper warrants that he/she will pay the price quoted to Axe Auto Transport for delivered vehicles and will not seek to charge back a credit card. This agreement and any shipment hereunder are subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the office of the carrier. 13. This agreement shall be governed by and construed under the laws of the State of New York. The parties further agree that any legal action arising out of this agreement must be filed in a court of jurisdiction, and Axe Auto Transport is limited to the amount of money Axe Auto Transport broker’s fee only. The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I hereby agree to the transport terms provided by Axe Auto Transport. I authorize a small down payment to Axe Auto Transport via Cashapp, Zelle, Venmo, check by phone, or mail. I understand that any remaining balance is due on delivery and must be paid to the authorized transporter via cash, cashier’s check, and money order. 14. Acknowledgement. Hereby you agree to acknowledge the above terms and conditions. Digital Signature Name: Clear Save Signature Submit
